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LanChile Website Review & Ratings + LanChile Coupons

LanChile: Products & Services

LAN Airlines is one of the leading airlines in South America. The Company and its affiliates cover a wide range of destination national & International. It is a Chilean born airline companyLAN has a new fleet thus it is more efficient in reduction of CO2 emissions. They offer world class standards of quality and service and are a member of the Oneworld Alliance. LAN Airlines have four products: Corporate Contracts, LAN Airlines’ Premium Business Class, LAN Airlines’ Economy Class and Special Deals. Tickets can be booked online or through travel agencies or  at one of the LAN offices located in many countires. They offer highly competitive price lines due to its domination in Domestic Aviation Industry.

LanChile: Company Background

LAN Airlines is a leading passenger and cargo air transportation company in Latin America. The company and its affiliates serve over 100 destinations around the world. The brand is owned by LATAM Airlines Group. This group formed with merger of Brazilian top Airline Company TAN Airlines in the Year 2010. LAN Airlines and its subsidiaries currently operate 118 passenger airplanes and LAN Cargo which has 13 freight planes

It was Founded by Chilean Air Force Commodore Arturo Merino Benítez in the year 1929. The airline has its headquarters in Las Condes, Santiago Province. By this date company has almost 84 years of experience in Airline Industry.

LanChile: Customer Feedback & Reviews

One of the largest airline review site SkyTrax has published a massive list of 344 customer reviews. It gives 6 out of 10 score. Another universal review site Yelp.com gives 3 star rating out of 5. One of the customers has commented on Reviewcentre.com “This airline is a joke”. The site gives 1.6 / 5 star ratings. Another famous travel site Tripadvisor.com has give 3 out of 5 rating scale based on 147 reviews. In an interesting review by employee of airlines at Glassdoor.com , company gets only 100% recommendation to friends. A Former Distribution & Pricing Manager says “Great Company to develop an international & competitive manager career”Oneworld.com has written in one of its editorial that “LAN Airlines, one of the largest and most awarded carriers in Latin America”. Overall the tone of feedback received by company is positive.

LanChile: Business Credibility & Trustworthiness

LATAM Airlines group is the world second largest airline company by market value. Air China is its competitor now, which holds the first position. LAN Airlines has very strong market credibility & reputation from the growth rate & domination in Aviation Industry. BBC News , world top news channel covered merger of TAM & LAN quoting that both companies combined income rose to $13bn (£8.3bn) last year in its June 2012 report. Reuters world’s premier and largest news agency has also covered the merger of LAN & TAM. BBB has given ‘F’ rating for its Miami counterpart. It is not BBB (Better Business Bureau) Accredited. LAN Airlines was won the Best Airline South America at the 2010 World Airline Awards. South America's Leading Airline Business Class in 2005 and South America's Leading Airline in 2012 by World Travel Awards.

LanChile: Website Popularity & Google Ranking

Google PageRank  gives the site a 6/10 rank and Alexa gives the company a popular global rank of 3360 (among 30 million domains) having 4497 links from Alexa reputed sites. This is a remarkable achievement for an Airline Company. On the Regional traffic Alexa gives them a rank of 42. Another famous traffic ranker Quantcast gives 19,799 Rank based on US traffic. Webutation gives 100/100 grade on Google Safebrowsing, Norton safeweb, Web of Trust, Wikipedia Trust Links and Child Safety analytics.

LanChile: Social Media Presence

LAN Airlines has a Twitter account (US) with 14,177 followers and 1510 tweets, updated many times a day. Its US counterpart Facebook account gets updated frequently and has 132,440 likes. The Google+ account for the company is also very popular among masses with +137 connections. Its Youtube account has 777 subscribers with 555,387 video views. Its LinkedIn account has a massive list of 32,169 followers which is a remarkable achievement. One of the social media analyzer site gives 78% social popularity grade. Website’s also operates official blog ‘only in south America’ & also have RSS feeds ready for subscription.

LanChile: Website Security & Safety

The site has a specific privacy policy which assures user privacy online & duly protects personal information. They have the highest standards of security and all information entered on the site is kept strictly confidential. LAN.com does not store customer credit card information. They encrypt & transmit through validated secure software, its SSL certificate is provided by VeriSign’s. The payment information are secured by using (https ://) connection. Google Safe browsing gives the site a safe rating.

LanChile: Pricing & Packages

Other than normal flight reservations, LAN also runs Vacation deals at South America, North America, the Caribbean, Europe, Oceania and Polynesia. Besides booking through own site, there are number of Agents/Website selling the LAN flight tickets. Sample Round Trip starting at $420 is being sold by one of its online booking agent Onetravel.com. Ebookers.com is also a leading seller / agent of LAN Airlines tickets. One more such site Edreams.com has a comprehensive list of LAN Airline ticket prices. Lowest offered ticket rate is between Pereira - Bogota (PEI - BOG) @ € 175.50 (one way). For frequent flyers they have special program called LANPASS for which can be used to buy flights with the number of KM travelled. One can earn KM for each travel, and the KM can be redeemed for tickets on LAN.com. The Airline is market leader so naturally its tickets are cheaper than similar companies.

LanChile: Shipping Rates & Policies

This company does not provide shipping because of the type of operation it does. Shipping is not applicable as the company provides a service accessible through online mediums and no tangible items are being sold to customers. Shipping cost or fees are therefore exempted from all charges as LAN Airlines is one of the leading airlines in South America.

LanChile: Payment Methods Accepted

They have own LANPASS Visa card that can be used to purchase airline ticket. They accept payments through credit cards - Visa, MasterCard and American Express. Debit Card through MasterCard and Visa. They have chosen Smart2Pay for the payment processing of alternative payment methods. One can also redeem LANPASS Kilometers for Tickets. They also have facilities for Paypal payments. They also have additional payment system through Western Union especially for travellers that are travelling between Latin America and North America. Other alternative methods like EbillMe, BillMeLater, E-Check, EFT, QPass are not known.

LanChile: Returns, Refunds & Exchange Policy

LAN Airlines have fair refund policy. The ticket cancellation is applicable for tickets booked through LAN.com only. Tickets can be canceled between 48 and two hours prior to the flight. If someone has purchased preferred seating and continue with canceling then, will lose the seat and be ineligible for a refund. For any problems in canceling online or certainly want to cancel the trip or more refund details can contact international customer centre or through sales support centre.

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